Elevating Build-To-Rent

Checkwells offers bespoke property reporting and premium services tailored specifically for Build-to-Rent operators in London.

Our solutions are designed to meet the unique needs of large, amenity-rich developments. Discover how we bring value to both our clients and their tenants.

Exceptional Tenant Reporting

Tailored inspections ensure tenant experiences meet operator brand standards, with reports customised to each development’s unique features.

Concierge-style check-ins include revisiting shared amenities such as gyms, co-working spaces, lounges, and concierge services.

Every inspection features a video walkthrough to provide clarity and reduce disputes.

Specialists, Not Generalists

Checkwells specialises in servicing Build-to-Rent operators and is trusted by leading brands, with thousands of reports completed.

Consistently rated 5 stars on Google, with client references available on request.

Fully insured with Professional Indemnity and Public Liability, backed by a UK-based quality control team.

Streamlined Scheduling

Checkwells can arrange appointments directly with tenants or work seamlessly with your schedule – whichever suits you best.

Our online booking system allows instant bookings and confirmations – just one click!

We offer same-day bookings for urgent move-ins, ensuring exceptional service even with last-minute changes or tenant reference delays.

Seamless digital delivery, instant e-signing, and customised email communication come as standard, meeting the demands of modern operators.

Unmatched Availability And Reliability

Available for booking daily from 8 am to 8 pm, 364 days a year – closed only on Christmas Day.

We guarantee report delivery within 48 hours, even during peak summer months, ensuring smooth operations and timely updates for tenants.

No hidden fees – Sundays, bank holidays, extra rooms, early check-ins, or late check-outs are all covered in our transparent pricing

Comprehensive Reporting Solutions

Our reports cover the entire tenant journey, from move-in to move-out, ensuring every stage is thoroughly documented to protect your assets and enhance the tenant experience.

Inventory & Check-In: Detailed reports capturing every aspect of the property, paired with seamless check-ins, including guided tours and amenities walkthroughs.

Mid-Term Checks: Regular six-monthly inspections to uphold property standards, proactively address maintenance needs, and support tenant satisfaction.

Tenant Change of Occupancy: Smooth transitions for single or multiple tenants, featuring detailed reports, property checks, and efficient key management.

Check-Out: Comprehensive reviews documenting property condition changes, ensuring clarity and accountability for both operators and tenants.

For all checks, we provide a dedicated communication channel to in-house teams for immediate updates on issues like damages, cleaning needs, or non-functioning smoke and Carbon Monoxide alarms.

Our Promises: Excellence Without Compromise

At Checkwells, we guarantee excellence – offering assurances you may not find with other providers.

Here are our five guarantees:

1. Risk-Free Trial
  • Enjoy our services 100% risk-free for 7 days.
  • If you’re unsatisfied, we’ll refund all bookings.
  • As a thank-you for trying us, we’ll cover lunch for your team.
  • Need more time? We’ll extend your trial for another 7 days at no extra cost.
2. Priority Booking Guarantee
  • Next-day availability is always guaranteed.
  • If required, we’ll send management to personally handle your booking.
3. Rapid Resolution Guarantee
  • Tenant disputes or queries are addressed within 3 hours during opening hours, or within 3 hours of opening the next day.
  • If unresolved, management will intervene and resolve the issue within 1 hour.
4. Fast Response Guarantee
  • General queries are answered within 30 minutes.
  • If we miss this, a senior manager will call you within 5 minutes. We will also offer a 50% discount on your next booking.
5. On-Time Delivery Guarantee
  • Reports are delivered within 48 hours.
  • If delayed, we’ll provide a complimentary gift to the tenants affected.

A Commitment to Exceptional Quality

At Checkwells, every booking includes complimentary services, reflecting our dedication to delivering the highest standards.

Dedicated channel for quick and direct communication tailored to your preferences.

Third-party tenant satisfaction surveys provide honest, unbiased feedback on your operations, including viewings, tours, referencing, and more. As an independent party, we uncover insights you might not otherwise receive.

Multi-language reporting, with translations available in 50+ languages for international tenants.

Beyond check-ins: We assist tenants with key details like bin collection days, setting up heating systems, and other essentials to ensure a seamless move-in experience.

Interactive reporting allows tenants to upload images, submit comments, and provide personalised feedback on any report.

Dedicated account manager as your reliable single point of contact.

24/7 emergency telephone line for urgent hours of support whenever needed.

Checkwells BTR portal offers secure, on-demand access to all historical reports and live status updates of current reports through our website.

Flexible Billing and Transparent Payments

Simple per-property pricing with no hidden fees.

Flexible payment terms tailored to your needs: choose net 14, net 30, net 60, per booking, or monthly invoicing.

We can invoice property owners directly and support commission-based invoicing (subject to booking volume).

Add PO numbers, work orders, or C/O billing – just let us know your requirements.